Benidorm regulars for twenty years Jacqueline and Donald are enthusiastic middle-aged swingers who rarely leave the hotel. Known as 'The Oracle' because of his computer-like knowledge of trivial facts and figures, Geoff Maltby is on holiday with his mother, or PA as he calls her, but keen to hide the fact. Gavin and Troy are on their first break away together after setting up a successful hair salon. Kate and Martin's marriage is at breaking point after only one night in the resort. Then there are The Garveys; a Lancashire family who are on their first holiday abroad. Janice and Mick plus Janice's mother - the sun-worshipping, chain-smoking Madge who can always be guaranteed to have a bad word for everyone.